Established presence (13 cities)
Cities and regions where we have active client sites today, with locally hired and trained guards, a supervisor presence, and a real response time.
| City | State | Operating since | Model |
|---|---|---|---|
| Siliguri | West Bengal | 2008 | Direct HQ |
| Matigara | West Bengal | 2008 | Direct HQ |
| Dooars (Lataguri, Malbazar, Chalsa, Gorumara, Murti, Hasimara) | West Bengal | 2010 | Direct deployment |
| Darjeeling | West Bengal | 2011 | Direct deployment |
| Kurseong | West Bengal | 2011 | Direct deployment |
| Mirik | West Bengal | 2012 | Direct deployment |
| Jalpaiguri | West Bengal | 2012 | Direct deployment |
| Kalimpong | West Bengal | 2013 | Direct deployment |
| Gangtok | Sikkim | 2014 | Direct deployment + licensed Sikkim partner |
| Alipurduar | West Bengal | 2015 | Direct deployment |
| Namchi & East Sikkim | Sikkim | 2017 | Direct deployment + licensed Sikkim partner |
| Kolkata | West Bengal | 2024 | Direct deployment |
| Bhubaneswar & Cuttack | Odisha | 2025 | Direct deployment |
Deployment capability (10 cities)
Cities where we have the operational capability — through direct deployment on contract, or in partnership with a licensed local agency in that state — to staff and supervise an enterprise contract. Not the same as established presence. We will be transparent about which model applies if you ask.
| City | State | Model |
|---|---|---|
| Guwahati | Assam | Direct deployment on contract |
| Delhi NCR | Delhi | Enterprise contracts; partnership with a licensed Delhi agency |
| Mumbai | Maharashtra | Enterprise contracts; partnership with a licensed Maharashtra agency |
| Bengaluru | Karnataka | Enterprise contracts; partnership with a licensed Karnataka agency |
| Hyderabad | Telangana | Enterprise contracts only |
| Chennai | Tamil Nadu | Enterprise contracts only |
| Patna | Bihar | Enterprise contracts only |
| Ranchi | Jharkhand | Enterprise contracts only |
| Raipur | Chhattisgarh | Enterprise contracts only |
| Pune | Maharashtra | Enterprise contracts only |
Why this distinction matters
A lot of agencies advertise "PAN India coverage" with no meaningful presence outside their home state. When the contract is signed, they sub-vendor to a local agency, pocket the margin, and disappear when there's a problem. We've seen it happen, we've cleaned up after it, and we won't do it.
If your contract is in our Established Presence list, we deploy directly with our own personnel and infrastructure. If your contract is in our Deployment Capability list, we work in transparent partnership with a named local licensed agency — you know who is on the ground, we own the SLA and the relationship, and our supervisor flies in for site visits at our cost.
Adding a city
If your enterprise contract requires deployment in a city not on this page, we'll evaluate honestly. If we can do it well, we'll add it (and update this page). If we can't, we'll tell you and suggest an alternative — sometimes that's a recommendation to use a strong local agency we know in that city, even if it means we don't get the contract.